Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution
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The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer
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Customer Focus- The SID Way: A Self-Initiated Development Workbook for Leaders and Managers, Vol. 1
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Streetwise Customer Focused Selling (Adams Streetwise Series)
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Customer Mania! It's Never Too Late to Build a Customer-Focused Company
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Become the Only Choice ,A Customer Focused Approach to Selling the Way People Buy
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How Hard Is It to Be Your Customer? Using Journey Mapping to Drive Customer Focused Change
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ISE Services Marketing: Integrating Customer Focus Across the Firm
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
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Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive Essentials)
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